Saturday, August 31, 2019

Effects of Industrialization on Artist Essay

The countries of the world have largely embraced the goal of industrialization which explains the reason why there is the label of developing and developed countries. The implications of the 19TH century has put the developed western world as the model of industrialization on the planet (Masten, 2008). The face of industrialization affected a number of fields in the scientific attempt to improve the economies and subsequently, raise the overall standards of living . Art was one of the disciplines that benefited from the effects of industrialization, and it came as a hope for many artists around the world (Locker, 1999). This paper therefore attempts to compare and contrast whether the rise changed the modern world leaving the natural world as the sole object of fascination to artists. Industrialization as a process sought to promote social and economic changes with the human societies transforming from pre industrial to industrial(Davis,2000). It saw the wider apart of modernization leading to overall social changes and economic developments mostly related to technological advancement. More cities were development following the rise modernity, as a result of large scale metallurgy and energy production (Basye and Holt, 2000). Philosophical changes also marked the emergence of industrialization leaving people in the western world with a more yearning to obtain different attitudes towards nature and artistic orientation (Novello, 2000). Accordingly, there is substantial research on the prevailing effects of industrialization on modernization and enterprise development . Artists have got an opportunity of expanding their careers following the expansion of commerce and the prevalence of skills that helps them in the exploitation of the abundant natural resources (Shields, 2006). This somehow happens at a relatively low cost, adaptability of labor and continual supply of their products to a wide range of market (Plaura, 2001). The radical changes in the 19th century involve the production of the electric power: an element that is succinctly fundamental to the continuous growth of economy as well as advancing the skills required for a particular job (Basye and Holt, 2000). In a survey done in some countries in Africa, middle East and Latin America, it was found out that there is relative open trading systems that can stimulate industrial innovation and cost efficiency across the board, leading to the readily available markets and free and flexible labor (Novello, 2000). As a result, positive work ethics mixed with skills, effectively used scientific discoveries and technological in boosting the production and subsequent increase in income levels. It is true that a number of major cities in the western world were widely modernized bringing about the effects of urbanization. To serve this house working populations, urbanization facilitated the concentration of labor (Davis, 2000). Artists therefore found themselves without splendid natural resources for them to exploit because of the population upsurge in cities. Consequently, they resorted to the natural worlds which had hitherto not felt the effects of industrialization for their resources (Masten, 2008). Another impact that followed industrialization was change in family structures and effects on the environment. Environmental stressors such as noise, water pollution, impersonal lifestyles and a myriad of health problems set into play (Locker, 1999). Many artists in the present world continue to grow in terms of their careers simply because, they have been able to advance all their artistic orientations (Shields, 2006). Prior to the 19th century, many paintings in America often dealt with the serene landscapes, idealized craftspeople and a host of other people. However, after the effects of industrialization had taken place, the whole scope of photographs and painting changed. Art was basically the reaction to the social and industrial conditions that prevailed (Masten, 2008). Later on, artists was obliged to create art for two audiences. Generally, artists of this important period in the history of mankind avoided painting many scenes portraying the new outfit of modernization and as such, this did not imply that they failed to create an art about the industry. Moreover, the deep enjoyment of art became the pastime for both the upper and middle class people (Davis, 2000). These were the people who essentially, preferred not to clutch over the hard work that may have been done by the lower class, let alone hanging any artistic socials commentary on their walls. Instead there was mere need for a picturesque that portrayed a neutral political landscape (Plaura, 2001). According to (Basye and Holt, 2000), several literatures enabled artists to access a medium where many of their engravings were published but the controversy that followed saw many middle class people opposing the view of the artists and eventually disapproving their works. Irrespective of the upper and middle class reaction against the artistic package of social commentary, many artists continued experiencing the strong urge for expressing themselves through art (Locker, 2000). They then resorted to the natural world where they found a lot of fascination for their works because of two major reasons. Depending on the specific needs of a particular artist, the natural word provided an avenue for artists to explore a host of untapped resources or aptly, got a ready and uncritical audience for their art (Masten, 2008). This basically strengthened their ambitions leading to affair ground for art. For instance, majority of the artistic collections portrayed the hard work of ordinary rural folks giving hem the urge to continue doing even better in their pursuit for economic survival. With this regard, several portraits were painted. They involved persons sewing a dress or a blacksmith hammering a horseshoe. particulrtly, such portraits depicted a blacksmith as possibly the man in charge of an enterprise. It showed a young man in the back, presumably an apprentice or the blacksmith’s assistant. Both were posed with their tools, with drops of sweat other cheeks seemingly proud of their trade. A factor like this one often encourage the general population because, despite the conditions for working being harsh, the portrait depicts clean, bearable and inviting scenario that give the people enthusiasm and pride altogether (Novello, 2000). In addition, the views of American urban life as well as industrialization were manifested through the channel of photography. Using a succinct comparison of the rural life, city life was pictured using sky crappers mushrooming everywhere (Shields, 2006). In this scenario, a chaotic combination of people and carriages filled the city street eliciting a feeling that city life is eventually becoming more foreboding for life and work hence, underscoring the importance of rich environmental conditions found in the rural life. Overly, the dawn of industrialization saw a marked reduction of human working conditions to unacceptable level. Active artists and photographers aligned to politics used art to comment on the industrial progress to their audience. However, there was stiff competition that forced some artists not to make enough fortune or just find a satisfactory audience for their works. They were therefore attracted to move to the rural world, where they got audience and commercial benefits for their activities. Somehow, they used the modern mechanized age to obtain a source of creativity which is paramount to the work of art. Without a creatively compelling work, their will be audience to stand all sorts of unattractive, and redundancy even if your work has the very best of the message (Plaura, 2001). There is a general history of artist getting more fascinated to the natural world. With the advent of industrialization, many artistic movements sprang up each with a unique reaction to the feeling of the movement it took after and time (Davis, 2000). Neoclassic which had taken lead form the Greek and Roman art, paved way for a more parallel period called romanticism. At this level, many artists became more imaginative with the rise of individualism, emotional intensity, and freedom describing the underlying the perceptual shift from the modern life to getting oriented to the natural world (Masten, 2008). Realism which followed brought about the realist artists who created artistic works that captured objectives and figures as they appear in real life. Artists found the natural world more ideal in portraying truthful visions of everyday life; an idea tat was much welcome to rural folks that the modern ones (Novello, 2006). Many artists felt the need to explore their relationship with nature by traveling through a wilderness. But because urban life had less or no fascinating wilderness, artists resorted for the rural world and found it more fascinating in delivering the exploration objective through a natural world (Plaura, 2001). For example, Mark Catesby, as English artist moved to the rural Northern America and found that it was the most true immersion into the American seaboard and other areas still unexploited and unknown to many Americans. He began photographing and drawing natural and social sceneries that had not suffered any natural disintegration, and hence, his works attracted a large scale audience (Shields, 2006). Another artist and explorer, Karl Bodmer, is a testament to the reason moving to natural world. he says that the most fascinating factor in the so regarded lost world is the boundless enthusiasm that artists get when they venture into worlds unknown to many, because there seem to be abundant opportunity and astonishment in those lands (Locker, 1999). The overall benefit is the reminder these places give in acknowledging that at some point, they had stopped at the crossroad of horrible, natural and sacred phenomena. They somewhat develop a relationship with the earth, facilitated by the nature, culture and their sense of fulfillment (Davis, 2000). Furthermore, the natural world is more attracting to artists because; it provides the ground that satisfy the curiosity and creativity of many artists. At the heart of every artistic symbol lies the expression of meaning. Artists tend to search for lager meaning in small aspects of life (Basye and Holt, 2000). According to the documentations in archives, the significance of artistic history is logged in the fissure between wilderness and civilization and this point out the primary focus of artists on rural worlds. Notwithstanding, rural world represents culture and nature and how it is reconciled with the modernization. Therefore, the imaginative role of art pulls out the existing radiance in capturing double meaning encased in the metaphors. When they finally take their products to urban setups, they somehow manage to prompt the city residents into the world of imagination embedded in the images formed in their minds as a resulted art (Masten, 2008). Moreover, artists use the natural worlds to find sources that subsequently define the unique artistic identities. This is clearly captured in the sentiments of a German poet, Rainer Maria. He believes that as a primary condition for writing a captivating verse, it is imperative that they see a myriad of cities, nature, men and several other things. Accordingly it is perquisite that one should know different flights of birds, animals, not forgetting gestures that flowers make especially when they open and close. The fundamental role of all this condition is to portray the accounts as creative as possible with the unique ability to come up with the work of art that suits in the context of everyday life. The only available source of the adventure is the natural world that is least affected by industrialization (Novello, 2000). Similarly, there is more attraction to the natural world. Artists think that by going there they provide a link between city life and rural life. All the opportunities of industrialization are made open to village folks giving them a chance to keep a breast with what is happening across the world (Plaura, 2001). For example, there was a painting in rural Indiana which showed an angel looking as though he is about to walk away from something he is acutely contemplating. It depicted the angel staring with his mouth wide open and the wings flung spread. This is the way artists presents issues in varying worlds and the serenity found in natural world promotes the efficient delivery of the message (Shields, 2006). The painting reinforces the religious teaching that God watches over us and somehow, strengthens the spirituality; an aspect that is under the threat of industrialization. Conclusion From the foregoing discussion, it is evident that the dawn of industrialization in the 19th century was accompanied by the sharp shift in the economical, social and ideological differences that paved way for new lifestyles. Individualism, which became rife as a result of urbanization, left artist with a host of intellectual orientation in terms of creativity. It is evident that the market for their art products got strained obliging them to get attracted to the rural world that had hitherto not adversely suffered from the effects of industrialization. Bibliography Basye, E and Holt, G 2000. Art and Architecture: The Advent of Industrialization, Yales, Yales University Press. Davis, A. 2000. A Social History of Graphic Art and Works Industry. New York, McGill-Queens Press. Locker, N. 1999. Science and Nature: An International Journal of Science. Vol. 23 Issues 56, London, Macmillan Publishers. Masten, A. 2008. Artwork in the Nineteenth Century. Pennsylvania, Pennsylvania University Press Novello, A. 2000. The Face of Art in the Nineteenth Century. London, Prentice Plaura, N. 2001. Art and Nature: Interelationship, Oxford, Oxford University Press Shields, S. 2006. Artists at the Continents End: The Peninsula Art Colony. Michigan, Routledge

Friday, August 30, 2019

Explain what is work force planning and what are the steps that involve in work force planning Essay

Work force planning is a continuous process and one of the important activities in an organization. The work force planning process starts by analyzing the company’s strategy. The result of this analysis is then taken to forecast the required demand for labor and how this is likely to be supported. Thereafter the human resource plan would be implemented which aims to deliver the right number, the right people for the business. There are 8 steps that are followed in work force planning; 1. Work force planning- Where, when and how many people are going to be needed. A company would gain many advantages if it acts strategically, proactively, correctly and efficiently. Also by thinking how it affects the strategy of the organization. For Ex: some companies in USA do not think in strategic manner. They will just meet up in a bar and just discuss how many people are required without thinking much ahead. This would lead to failure. 2. Candidate profiling- This means who do we need, what is the profile of that person that we are looking for, what should be the competency, what are the soft skills or hard skills that the company is looking at of a person etc. This comes through the process of bench marking, profiling, work of science. The company also has to really understand the position of the company, and what advantages it gives the company. It also involves predicting the person’s success in doing the job. 3. Employ branding- It involves the organization culture, which has things like how do we speak to our candidates, how we look after them, how do we brand ourselves etc. This is part of the strategic process of the organization. It matters as to how our organization differs from other company brandings how do we compete with them by this branding etc. 4. Source the Candidate- Most companies don’t source the right candidate. They don’t use the right way, or don’t brain the right people. As a result the wrong, candidate would remain in the organization and it becomes a burden to others and the department. Sourcing means how does a company go to the market and do the sourcing of candidates and how do they define it, company’s approach of doing it. How does the company strategically go to the market, consistently over time, where when the company needs it, ensuring that all the potential candidates that has the skill background the company is looking for is been approached. 5. Screening and Assessing –screening is looking at the hard skills and assessment is looking at the soft skills. 6. Selection- This is processes of bring down the number 100,200 odd applicants to a small number by assessing through different demarcations. A methodology should be outlined in doing so. 7. Retention- after hiring them how do we keep them. The best talent acquisition strategy, the talent management strategy is to grow people. Ex: onboarding/ orientation process, 360 degree review, training initiatives, career path, career development, exit interviews, leadership development strategy, work place study strategy, are the components of what we look at after hiring somebody to keep them engaged and to make them part of the organization. 8. Technology- HRIS, time attendance, background checks etc to make that process automated. This should be given least HR time, as much attention should be given to people aspect as this can operate fully outmodedly.

Thursday, August 29, 2019

Trade Union Density Assignment Example | Topics and Well Written Essays - 2500 words

Trade Union Density - Assignment Example The main factors such as economic, social and political are examined in detail in relation to their effects on the trade union in UK. One of the underlying aspect of the trade union movement in UK has been the economic bargaining power of the combined unit of employees against the perceived unjust behavior of the capitalist class, which has been a key contentious issues within the labor union movement. This essay also examines issues of the future of the trade union, and the ways in which the future trade unions will behave and formulate their strategic direction in a global economy. One of the key conclusions of this research is that the although new technologies will present a threat to the trade union movement in UK, however the need for a fair system of checks and balances will be needed, and the role of the trade union in the industrial relations systems in UK will be increased. ... However, the industrial relations in UK have not always been highly regulated, as the owners of factories and business used their influence to exploit the working class (Karnes, 2009, Fishman, 2005). The industrial revolution in UK has a huge effect on the working class, as the population was then required to work on the shop floors and factories, rather than on farms (Williams, 1997, Williams and Adam-Smith, 2009). Within this new environment, there was a rapid rise in the number of employees who has to proceed from medieval guilds of Europe to the modern trade union system, and saw the rise of the modern trade union in UK (Rose, 2008) 2 Factors Influencing Changes in Union Member Ship The first formation of the trade Union in UK was in 1987, by the royal commission, which was based on the notion of giving employees and employers equal benefits from this structure (Williams and Adam-Smith, 2009). The trade unions worked as employee committees, which worked to improve the socio-econo mic conditions of the employees, and formed the basis of the Labor party (Williams and Adam-Smith, 2009). The era of Margret Thatcher saw the powers of these trade unions being decreased, as the then prime minister worked to make strikes illegal. It was in this era that the trade union suffered, and number of members in the trade union started to fall in 1980 and 1990s, as employees saw other routes to get their grievances solved by the employer (Fishman, 2005, Laybourne, 1997, Wallis et al., 2005, Williams and Adam-Smith, 2009). This rise and fall in the last 40 years has been due to a number of factors, which have been characterized as economic, political

Wednesday, August 28, 2019

Compare and contrast rationalism and empiricism Essay

Compare and contrast rationalism and empiricism - Essay Example He said that when look at a knife they think of pain. This is the quality of the knife, but the painful thought is the idea in their minds (Cuddy 1). Locke describes the difference between primary and secondary qualities in terms of the different ideas that they produce in the people’s minds. According to Locke, primary qualities of objects create ideas in people’s minds that resemble the matching qualities in the objects that caused people to have those ideas. The secondary qualities of objects create ideas in people’s minds that do not resemble the matching qualities in the objects that created those ideas in people’s minds. According to Locke, color, being red, is a secondary quality, as shape, being square is a primary quality (Cuddy 1). Locke’s concept on what a substance was not clearly understood. There were, however, two key views regarding what Locke meant. These views were that a substance referred to that what supported quality in an object. This is because Locke’s concept of a substance mainly consisted of bare particulars that lacked properties. The other thought of a substance, according to critics, is that a substance refers to a solid stuff that makes a material. The two philosophers believed that people perceive what they perceive. Their eyes do not lie since they cannot lie. They both agreed upon that it is the power the eyes to distinguish what their have seen for what it stands to be. They both used the example of Copernicus and Galileo to explain their theory. They said that it took Galileo and Copernicus to convince people that the world spins. That is a thought that people did not perceive. Sensible things, according to Berkeley, are things that are perceived by sense. He, however, states that the things that are perceived by senses are ideas. Hence, according to Berkeley, a sense is an idea. He connects the two by saying that mountains, houses, rivers among other objects are

Tuesday, August 27, 2019

Lifes Graetest Miracle Lab Report Example | Topics and Well Written Essays - 500 words

Lifes Graetest Miracle - Lab Report Example Life’s greatest miracle is a very informative film that expounds on the basic concept of cell division in human beings. It also provides details on the main stages in the development of the fetus. The main approach taken by Nova in this film focuses on both entertaining and teaching the interested audience. Despite its antireligious philosophy in the opening sentence, the film gives quality science explanation for the great number of science enthusiast. As the cell division progressively takes place in the female’s body, there is a perfect creation of an embryo. There is a closed reaction of the feminine gender on the verge of pregnancy. The change of eating habits is eminent alongside morning sickness. The documentary further illustrates on the embryo’s different stages of development. There is a clear perception on formation of blood vessels in the earliest three weeks. A large brain, a primitive backbone, and the eyes form in four weeks. The cells also turn on genes to transform the growing embryo into the appropriate gender. In this case, X chromosome embryo forms a girl while Y forms a boy. All through the imagery techniques of the photographer, there is an indication of monthly stages of embryo’s development right from the bones, legs, hands amongst other parts. This growth begins in the fourth month up to the final moments of the contraction of the uterus ready for the birth process. In this educational documentary, there is a sharp and extraordinary video presentation quite different from any other theoretical film. The detailed, bright and vivid colours give the right indication of the obstructive view in the real miracle of life. Its Dolby track surrounding makes it one of the few unique science documentaries. The films sound portrays imperative robustness with additional bass, which constitutes its outstanding nature. The plain truth is that

Monday, August 26, 2019

Applied English and Communications Essay Example | Topics and Well Written Essays - 1000 words

Applied English and Communications - Essay Example In addition, if one checks manuals of gadgets or equipment even if it is not made in the United States of America, it is evident that there is always an instruction part of the manual written always in English for the fact, that manufacturers are aware that this language is generally used by many individuals all throughout the world, it is also a better marketing strategy for products to be accessible for the majority of the public. English though may not be originally rooted in the ancestors of the people living in the United States of America; it has been broadly used by Americans since majority of the American population can remember. Baron termed English as the most powerful language on earth (440). It is fitting to make it the official language of the United States of America for as what Baron had stressed that English forms the glue that keeps Americans together (440). However, many still reject the idea of making English the official language of the United States for a variety of reasons; hence, others want to ban English entirely like what Baron (440-442) suggested in his work. First, Baron believes that a common language can often be the usual cause of conflict and argument (441). He cited examples like what happened in Ireland and Northern Ireland, North and South Korea, the Union and the Confederacy where civil wars and conflicts are present. Baron further adds that banning English would avoid this type of partition in America at present (441). Contrary to this argument, I believe that misunderstanding can happen whether or not people use a common language or not, the popular conflicts in history involve persons of different cultures and beliefs; hence, people who use different languages and it is a fact that miscommunication is often the root of confusion. How can one stop disagreement and encourage conversation and peace when people just cannot merely understand each other? Second, Baron emphasized that if English was banned, the United States of A merica would not have to worry what kind of English, i.e. the English of England or America, the English of New York or Chicago, the English of Ross Perot or William Buckley, will be its official language (441). This however was contradicted in a way by Lewis in his work that what should be utilized as the official language of the United States of America is the Standard English (436). English should also be forbidden for the fact that no one barely reads it or even spell it, according to Baron, even English instructors have come to rely on computer spell checkers. He further adds that it is not a pure language anymore since most of its words were a product of the combination of different languages like French, Latin, Italian, Arabic, Sanskrit, Latin, Celtic, Yiddish, Chinese and Scandinavian. Moreover, English is becoming a world language. It is starting to be on everybody’s tongue and then one day people will just wake up that it is no longer existing just like what happene d to the universal languages in world history such as Latin, Greek and Indo-European and to prevent this kind of future disappointment, it would be better to simply ban English (Baron 442). I think that the said languages failed to continue its existence on every human being’s tongue for many different factors, such as probably another language was proven more effective; the real cause however, will still be unknown. In the end, Baron however, indirectly showed that English is irreplaceable and his statements

Sunday, August 25, 2019

Teamwork Essay Example | Topics and Well Written Essays - 2000 words

Teamwork - Essay Example However, when there is a team of say 5 members, there is again one goal but 5 minds to discover and handle the same work with 5 times the effort and time which of course will give better and more innovative results. The more awareness that surrounds the human brain, the more it widens and functions towards its goal. Shaina, age 25, works in a large telecom service provider company. She was always in charge of billing funds and employees' salary distribution part. She always came to office the same time of the morning and left at the same usual hour of the afternoon. The eight hours of her stay were mostly with her computer making estimates and doing calculations and the day would end with all reports being sent to the supervisor. Often he had to spend hours going through the details sent by her and sorting out differences between reports generated by all departments. All was fine and life went on until one day the supervisor realized the work was increasing and they must hire another person with Shaina. And, in the next two months, the work done by both of them together was much more than anticipated earlier. Also, the striking difference observed that not only did the daily, weekly and monthly reports reach his desk but Shaina and her teammate visited him often to discuss over billing details and any discrepancies in funds. Work was going on at a much faster rate and moreover, he had to no more spend time re-checking all calculations and fighting with billing discrepancies as everything was discussed and sorted out before the final report was sent to him. This was an example which depicts very clearly how teamwork can enhance not only work but the enthusiasm towards work and also generate comradeship between peers which in turn gives better results. Not only was his work redused but the bond shaared by the members made it easier to complete any work. There are various factors related to teamwork viz. How should teamwork be assessed, how can one develop and benefit from personal team skills and team awareness, what role does communication play in teamwork etc. Team performance assessment can be done by first checking whether they followed the right approach towards work. The characteristics of effective teams that were identified by Larson and LaFasto in their book titled Teamwork: What Must Go Right/What Can Go Wrong (Sage Publications 1989) are that the team must have a clear goal, results-driven structure, competent team members etc. Now to assess whether team member are competent, it is first required to assess the individual members. Personal team skills play important role. For example, for a team that works together in a construction based company, the individual members should all have a graduate degree in civil engineering or any equivalent. In case few members are more involved with the topic than the others, the others can build their awareness about the team and its activities. Any organization always works at its best if the employees work in teams and have mutual awareness about their peers. Getting any work accomplished with quality and efficiency is possible with maintaining competitive air around the employees. Another example that we can see is of the floods that happened in county

Saturday, August 24, 2019

ITM501, Management Information Systems & Business Strategy, Mod 3 Case Essay

ITM501, Management Information Systems & Business Strategy, Mod 3 Case Assignment - Essay Example Many years ago there were vaccines discovered that prevented these two illnesses. Children before that were very ill when they got these diseases. Many of them died. After the vaccine was discovered and children were inoculated, both diseases virtually went away. However, later on parents decided not to get these vaccines because they did not trust them and both diseases began to come back and then were spread to others one at a time in daycares. That is the way a virus gets around in a computer group also. Not too long ago, as an example, a friend who takes care of a computer system in a hospital noticed a virus warning that kept moving around. Eventually it was everywhere. It was nearly impossible to get rid of. It got in through a computer that someone forgot to load the virus software on and that nurse had been out on the web. It was a very expensive mistake. The connection between a companys computer and home users is the same as my touching your hand and you passing me a virus. If you had flu shot and not got the virus, you would not have passed it to me. Virus software, of course, affects network security but so does malware (infoworld.com). Many IT specialists say that these are now worse than the Trojans were and are. Malware sends in search mechanisms that get deep into the computer information and pull out personal things like all your employees security information or the companys security information. These are set up, not by hackers but by people that are out there to make a profit on your information and it only takes visiting the web at the wrong site or downloading the wrong file. This is truly dangerous to your organization and to any of your employees that may be working from their own PCs at home. In todays world, we are all touched by computers and like keeping personal and important information that is in paper form secure, so is it

Friday, August 23, 2019

Understanding and applying motivation theories for achieving Essay

Understanding and applying motivation theories for achieving organization goals - Essay Example An organization comprises of human resources who have distinct feelings and emotions. These emotions and feelings play important role in determining the output and efficiency of work of the human factor while at job.In this paper we apply one or more of motivational theories to suggest improvement which the manager can apply in given work place scenario to improve employee response and motivation resulting in better output and achievement of organizational goals.Motivation theories provide ready and general constructs to analyze the behavior of human resources at work place. This analysis can distinctly exhibit the possible solutions to motivational problems at work place. Management of any organization has to work adequately to enthuse the human resources in order to ensure that they do work in consonance with organizational goals and objectives.Routine-requiring the 5 employees to attend to customer queries on mortgages, insurance and bank accounts themselves. This work is fairly s tructured task. The bank has standard question templates on terminals. Employees are required to query the customer and fill in the required data in these templates. Based on this data the answer to customer question(s) appears on terminal screen. This is then passed on to the customer to ensure satisfactory service. Such tasks form up to 90% of the total work load of these 5 employees.Non routine -These are customer queries which cannot be satisfied by the terminal based templates. They require additional knowledge about the banking products and often present such decision situations where creativity and correlation skills are required. It is an internal practice that such queries may be forwarded to the manager to deal. Normally such queries form about 10% of the total queries received by these 5 employees. 12 13 Problem has arisen as the manager has started receiving such forwarded queries much in excess of the 10% trend and she subsequently discovered that quite a few of them were in fact routine queries which could have been attended to by the 5 member line staff. 14 15 It is apparent that some line member is trying to pass on his/her work to the 'new unwary manager'. This is not only intruding upon the time and job responsibilities of the manager but also resulting in customer dissatisfaction as not only customer has to wait more to get routine answers but also several non routine queries wait longer as manager is busy in answering routine queries. There apparently is a major motivational problem amongst line staff which needs immediate resolution otherwise the situation may snowball with a multiplier effect. 16 Resolution 17 Manager has to realize that motivation comes from within. It is an inner drive that causes a person to do something or act in a certain way. It is a complex inspirational energy which is highly desirable in the workplace, equally desired by both managers and workers alike. However this inspirational energy is missing in portion or full in present situation. Motivated employees will put in extra effort when needed, without being asked. Instead here employees are trying to pass on the effort required of them to management layer. In order to resolve this manager can use any of the 8 popular motivation theories. These theories are Management by Objectives, Maslow's hierarchy, Quality Circles, Herzberg's Two-factor Theory, McGregor's Theory X and Y, "In Search of Excellence", theory of Peters and Waterman, Managerial Grid, and Likert